ReDO_Results2017

ReDO-projektin tulokset

Hanke toteutettiin 1.1.2015-31.3.2017

VIDEO HANKKEEN TULOKSISTA

 

ReDo: Julkiset esiintymiset, seminaarit, lehtijutut

  • Blogit: 5 +
  • Haastattelut: 10 +
  • Lehtijutut: 10 +
  • Esiintymiset, puheenvuorot 40 +
  • Osajärjestäjänä, tapahtumat ja seminaarit: Northern Service Day 2015, 2016 ja 2017, Technology Disrupting Finance 17.1.17, HUB13: Future Digital Finance Forum 28.4.16
  • Tapahtumaosallistumiset: 100 +

 

Julkaisut: vertaisarvioidut tieteelliset artikkelit
15 kpl (tavoite 5-8)

  1. Saarijärvi, H., Kuusela, H., Kannan, P.K., Gulkarni, K., ja Rintamäki, T. (in press): Unlocking the Transformative Potential of Customer Data in Retailing. The International Review of Retail, Distribution and Consumer Research.
  2. Talonen, A., Jussila, I., Saarijärvi, H., ja Rintamäki, T. Consumer Cooperatives: Uncovering the Value Potential of Customer Ownership. AMS Review, (hyväksytty julkaistavaksi).
  3. Saarijärvi, H.: Miten viestiä ja mitata asiakaslähtöisyyttä?, Procomma (hyväksytty julkaistavaksi).
  4. Leppäniemi, M., Karjaluoto, H., & Saarijärvi, H. (2017). Customer perceived value, satisfaction, and loyalty: The role of willingness to share information. The International Review of Retail, Distribution and Consumer Research, 2017 (in press).
  5. Ukpabi, D. & Karjaluoto, H. (2017), Consumers' acceptance of information and communications technology in tourism: A review. Telematics and Informatics, 2017 (in press).
  6. Shaikh, A., Glavee-Geo, R., & Karjaluoto, H. (2017). Mobile banking services adoption in Pakistan: Are there gender differences? International Journal of Bank Marketing, (in press).
  7. Shaikh, A. & Karjaluoto, H. (2017). Mobile Banking and Payment System ­ A conceptual standpoint. International Journal of E-Business Research, (in press).
  8. Sanakulov, N. & Karjaluoto, H. (2016). A cultural comparison study of smartphone adoption in Uzbekistan, South Korea and Turkey. International Journal of Mobile Communications, (in press).
  9. Shaikh, A. & Karjaluoto, H. (2016). Revisiting digital banking: Misconceptions, definitions and scholarship. International Journal of E-Business Research (in press).
  10. Salonen, V. & Karjaluoto, H. (2016). Web Personalization: The State of the Art and Future Avenues for Research and Practice. Telematics and Informatics, Vol. 33 No. 4, 2016, pp. 1088-1104.
  11. Sanakulov, N. & Karjaluoto, H. (2015). Consumer Adoption of Mobile Technology - A Literature Review. International Journal of Mobile Communications, Vol. 13 No. 3, 2015, pp. 244-275.
  12. Shaikh, A. & Karjaluoto, H. (2015). Making the most of information technology & systems usage: A literature review, framework and future research agenda. Computers in Human Behavior, Vol. 49, pp. 541–566.
  13. Shaikh, A. & Karjaluoto, H. (2015). Mobile banking adoption - A literature review. Telematics and Informatics, Vol. 32 No. 1, pp. 129–142.
  14. Shaikh, A., Karjaluoto, H. & Chinje, N. (2015). Post-adoption consequences of mobile banking: A multi-country assessment. International Journal of Electronic Finance, Vol. 8, No. 2/3/4, pp.149-168.
  15. Shaikh, A., Karjaluoto, H. & Chinje, N. (2015). Mobile banking continuous usage and relationship commitment. Journal of Financial Services Marketing, Vol. 20 No. 3, pp. 208-219.

Lisäksi arvioitavana 14 artikkelia

 

Konferenssijulkaisut 16 kpl (tavoite 10-12)

  1. Riikkinen, M. & Kevätsalo, J-P. Inside-out vs. Outside in? Comparing innovation capabilities of 2 leading banks in Finland. ISPIM 2017. (tulossa)
  2. Komulainen, H., Saraniemi, S.,Ulkuniemi, P. & Ylilehto, M. (2017) End-customer value as the driver for restructuring the service supply chain – empirical examination in the banking sector, Submitted for evaluation in 2017 CBIM Academic Workshop. (tulossa)
  3. Komulainen, H. & Still, J. (2017). Customer experience in multi-channel banking services. QUIS15 symposium, Porto, Portugal, 12-15 June 2017. (tulossa).
  4. Hepola., J., Shaikh, A., & Karjaluoto, H. (2016). Consumer Engagement and Behavioral Intention Towards Continuous Use of Innovative Mobile Banking Applications — Case Study of Finland. Proceedings of International Conference on Information Systems (ICIS-2016), December 2016, Dublin, Ireland.
  5. Komulainen, H.; Saraniemi, S.; Still, J.& Uusipaikka, M. (2016). Value dimensions related to customer experience in mobile banking service. Proceedings of the Australian & New Zealand Marketing Academy ANZMAC: Marketing in a Post-Disciplinary Era, 5-7 December 2016, Christchurch, New Zealand.
  6. Still, K., Saraniemi, S., Huhtala, T., Kallio, K., Riikkinen, M. (2016). Ecosystem Dynamics in the Emerging FinTech Ecosystem. ISPIM Conference, Kuala Lumpur, December 2016.
  7. Kulta, H.-P. & Karjaluoto, H. (2016). Conceptualizing engagement in the mobile context: A systematic literature review. Proceedings of the Mindtrek 2016 Ceonference, 17 – 19 October, Tampere, Finland.
  8. Rantala, K. & Karjaluoto, H. (2016). Value Co-creation in Health Care: Insights into the Transformation from Value Creation to Value Co-creation through Digitization. Proceedings of the  Mindtrek 2016 Conference, 17 – 19 October, Tampere, Finland.
  9. Shaikh, A. & Karjaluoto, H. (2016). “The Effects of Mobile Banking Application User Satisfaction and System Usage on Bank-Customer Relationships”. Proceedings of the Mindtrek 2016 Conference, 17 – 19 October, Tampere, Finland.
  10. Taiminen, H., Luukkainen, P-M. & Saraniemi, S. (2016). Acceptance of digital transformative services in  mental health: Understanding young adults’ expectations. WIS 2016 conference, September 2016, Tampere.
  11. Still, J. & Komulainen, H. (2016). Mechanisms for service experience co-creation at different interaction levels in dyadic B2B relationships. Industrial Marketing and Purchasing conference, August 2016, Poznan, Poland.
  12. Pekkola E., Saarijärvi H., Tuurnas, S. (2016). ”Value Co-Creation: Exploring the Conceptual Differences Between Public and Business Management Approaches”. IIAS Study Group on Coproduction/ 13.06.2016. Tampere.
  13. Riikkinen, M. , Still, K., Saraniemi, S. & Kallio, K. (2016). FinTechs as service innovators: analysing components of innovation. ISPIM conference, June 2016, Porto, Portugal.
  14. Still, J. & Komulainen, H. (2016). Service experience co-creation in professional business services: implications for empirical research. SERVSIG conference, June 2016, Maastricht.
  15. Taiminen, H. & Taiminen, K. (2016). Usage of Facebook- and anonymous forum-based peer support groups online and their influences on perceived social support types in weight loss intervention. Proceedings of the Hawaii International Conference on System Sciences (HICSS-49), Kauai, January 5-8, 2016.
  16. Komulainen, H., Karjaluoto, H., Saarijärvi, H., Saraniemi, S., Still, K. and Ulkuniemi, P. 2015: Unlocking new business potential in the field of digital services. Sundbo J., Fuglsang L., Sorensen F., Balsby N. (toim.) The 25th Annual RESER Conference "Innovative Services in the 21st Century”. Proceedings.

 

Opinnäytteet 6 kpl  (tavoite 5-10)

  1. Matleena Uusipaikka: ”JA SITTEN ON, ETTÄ ”JES”, JOS ON ONNISTUNUT SÄÄSTÄMÄÄN”. Tapaustutkimus mobiilin pankkipalvelun palvelukokemukseen liittyvistä arvotekijöistä
  2. Jukka Penttinen: Ecommerce drivers and marketing partnerships in successful export marketing of Finnish born globals
  3. Niko Heiskanen:  Palvelukokemus mobiilimaksupalvelussa: Asiakastiedon käänteinen käyttö asiakkaan arvon muodostumisessa
  4. Pia-Maria Luukkainen: Asiakkaan arvon muodostuminen digitaalisessa terveyspalvelussa.  Tapaus Mielenterveystalo.fi
  5. Katriina Tikkala: Mobiilipalveluiden ja arvon ulottuvuudet asiakaslähtöisestä näkökulmasta
  6. Jesse Saarenpää: Asiakasarvo tulevaisuuden mobiilipankissa

 

Keynote David M. Brear, CEO, 11:FS, Technology Disrupting Finance -tapahtuma 17.1.2017
“Technology not going with finance is like saying macaroni doesn’t go with cheese”

 

 

 

 

Viimeksi päivitetty: 2.6.2017